Dr. Arturo P. Pingoy Medical Center is committed to protecting your personal data in accordance with the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations.

What Information We Collect

We may collect personal information such as your name, contact details, and medical records, as well as sensitive personal information (e.g., health status, treatment history) necessary to provide you with proper medical care.

Why We Collect It

Your information is collected and processed to: provide medical care and treatment, process appointments and billing, respond to inquiries, coordinate with HMOs/insurance providers, and comply with legal and regulatory requirements.

How We Protect Your Data

We implement physical, technical, and organizational safeguards — including restricted access, secure storage, and confidentiality protocols — to protect your data from unauthorized access, alteration, or disclosure.

Your Rights

As a data subject, you have the right to:

• Be informed of how your data is processed
• Access your personal data
• Request correction of inaccurate or incomplete data
• Object to or withdraw consent for processing (where applicable)
• Request erasure or blocking of data, subject to legal and medical record-keeping requirements

Data Sharing

Your data may be shared with accredited HMOs, insurance providers, or regulatory bodies only as necessary to deliver services or comply with legal obligations. All third parties handling your data are required to uphold the same privacy and security standards.

Data Retention

Your personal data is retained only for as long as necessary to fulfill the purposes stated above, or as required by applicable laws and medical record-keeping regulations.

Contact Us

For questions, concerns, or to exercise your data privacy rights, please contact our Data Protection Officer at tdchi.1961@gmail.com or call (083) 228-2202.

This is a summary of our full Data Privacy and Protection Policy. The complete policy is available upon request from our Data Protection Officer.